Privacy Policy
At pomolety, operated by Opal Cosmetics (Hong Kong) Limited, we are committed to maintaining the trust and confidence of our visitors and customers. We understand that your privacy is as important as the radiance our products bring to your daily routine, and we treat your personal information with the same care and respect. This Privacy Policy explains how we collect, use, protect, and disclose your Personally Identifiable Information (PII) when you visit or make a purchase from our website.
1. Information We Collect
We collect information to provide you with a smooth shopping experience and to securely fulfill your orders for our innovative beauty and skincare essentials.
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Information You Provide: When you place an order, create an account, or contact support, we may collect:
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Identity Data: Name, Username.
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Contact Data: Email address, Phone number (crucial for delivery coordination).
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Delivery Data: Shipping and billing address.
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Financial Data: Payment-related information (processed securely via our encrypted payment gateways).
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Automated Information: When you browse our website, we automatically receive your IP address, device/browser information, and interaction data through cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Order Fulfillment: To process payments, arrange shipping, and send tracking updates for your pomolety products.
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Customer Experience: To personalize your browsing experience and improve our collection of high-performance skincare and cosmetic solutions.
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Communication: To respond to inquiries or, if you opt in, to send updates about new arrivals, beauty tips, or exclusive offers.
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Security: To protect against unauthorized transactions and fraud.
3. Data Protection & Security
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Encryption: All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology.
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Access Control: Personal information is stored on secure networks and accessible only to authorized personnel.
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No Card Storage: Opal Cosmetics (Hong Kong) Limited does not store your full credit or debit card details on our servers after a transaction is completed.
4. Third-Party Disclosure
pomolety does not sell, trade, or transfer your PII to outside parties for their independent use. We only share data with trusted partners who help us operate our business (e.g., shipping carriers), provided they agree to keep this information confidential.
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Advertising Partners: We work with partners like Meta (Facebook/Instagram), Google, AppLovin (Axon), and TikTok to deliver relevant advertisements. You may opt out of targeted advertising by visiting their respective privacy policies.
5. Cookies Policy
We use cookies to:
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Strictly Necessary: Keep items in your shopping cart and ensure site functionality.
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Analytics: Understand site usage to improve our store layout and shopping experience.
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Marketing: Show relevant advertisements based on your interests in skincare and beauty trends.
6. Privacy Commitment
pomolety creates products for adult personal care. We do not knowingly collect personal information from individuals under the age of 16 (or 13 depending on jurisdiction). If you believe such data has been provided to us, please contact us immediately, and we will promptly remove it.
7. Fair Information Practices
In the unlikely event of a data breach, Opal Cosmetics (Hong Kong) Limited will notify affected users via email and post a notice on our website within 7 business days.
8. CAN-SPAM Act Compliance
We collect email addresses to process orders. If you opt in for marketing, we will:
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Not use misleading subject lines.
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Identify messages as advertisements.
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Promptly honor "Unsubscribe" requests.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:
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Brand Name: pomolety
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Company Name: Opal Cosmetics (Hong Kong) Limited
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Email:
service@pomolety.com