Contact Us

Contact Us

We’re here to help and answer any questions you might have. Whether you need support with an order, have a question about our innovative beauty essentials, or simply want to share the radiance and joy you’ve found in your beauty journey with our products, we’d love to hear from you.

Our team at Opal Cosmetics (Hong Kong) Limited aims to respond as quickly as possible during business hours.

How to Reach Us

  • Email Support: service@pomolety.com (Please include your Order Number for faster assistance with existing purchases.)

  • Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (HKT)